Order Cancellation

At BamiMart, you can cancel your order anytime before it is shipped. If your order has already been paid for and you need to make changes or cancel it, please contact us within 12 hours of placing the order. Once the packaging and shipping process begins, cancellations are no longer possible.

Refunds

We offer a 100% money-back guarantee for products that are defective or damaged during shipping. Simply reach out to us, and we will provide a return address along with the option for a replacement or refund based on your preference.

If you are unhappy with your order for any reason, please contact our support team, and we will do our best to assist you.

Important Notes:

• Customers are responsible for the cost of return shipping.
• Refunds will not be issued if:
  • Your order does not arrive due to factors within your control (e.g., providing an incorrect shipping address).

Refund requests can be submitted within 15 days after the guaranteed delivery period (45 days) has passed. To request a refund, please contact us via the Contact Us page.